casinoplay is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your own data under Philippine law.
These cards highlight the key principles of our Privacy Policy. Please read the full document below for complete details.
casinoplay uses industry-standard SSL encryption and secure server infrastructure to protect your personal and financial data at all times. We never store payment card numbers on our servers.
casinoplay does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, comply with Philippine regulations, and improve your gaming experience.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by casinoplay. Contact our support team to exercise these rights.
casinoplay processes personal data in accordance with the Philippine Data Privacy Act of 2012 and the implementing rules and regulations issued by the National Privacy Commission (NPC).
casinoplay uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings at any time.
You can opt out of casinoplay marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Transactional and security messages cannot be opted out of while your account is active.
Summary: casinoplay collects personal data to operate the platform, verify your identity, process payments, and comply with Philippine law. We do not sell your data. You have rights over your data under the Philippine Data Privacy Act of 2012. For questions, contact [email protected].
casinoplay ("we," "us," "our") operates the online gaming platform accessible at casinoplay.one. We are committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of the casinoplay platform and all associated services.
This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC"). By registering for or using casinoplay, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
For the purposes of the Philippine Data Privacy Act of 2012, casinoplay is the personal information controller in respect of the personal data collected through casinoplay.one. Our designated Data Protection Officer ("DPO") is responsible for overseeing compliance with this Privacy Policy and applicable data protection law.
You may contact our DPO at any time regarding data privacy matters using the contact details provided in Section 15 of this Policy.
casinoplay collects the following categories of personal data from players:
Note: casinoplay does not collect or store full payment card numbers. All payment processing is handled by our regulated payment partners (GCash, PayMaya, and Philippine banks) using their own secure systems.
casinoplay collects personal data through the following means:
casinoplay uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact data |
| Age and identity verification (KYC) | Identity data, government ID |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing gaming services and personalisation | Usage data, game history |
| Fraud prevention and security monitoring | Technical data, financial data |
| Regulatory compliance (PAGCOR, AML, DPA) | Identity, financial, communications data |
| Responsible gaming monitoring | Usage data, game history, financial data |
| Customer support | Communications data, identity data |
| Marketing communications (with consent) | Contact data, usage data |
| Platform analytics and improvement | Technical data, usage data (aggregated) |
casinoplay processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
casinoplay does not sell, rent, or trade your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:
All third-party processors engaged by casinoplay are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with our documented instructions.
casinoplay retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:
Where retention beyond these periods is required by a specific legal obligation or ongoing regulatory investigation, casinoplay will retain the relevant data until that obligation is satisfied.
casinoplay implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, casinoplay will notify the National Privacy Commission and affected players in accordance with the timelines prescribed by the Data Privacy Act and NPC Circular No. 16-03.
Security Reminder: casinoplay will never ask for your password via email, SMS, or live chat. If you receive any such request, do not respond and report it to our support team immediately.
Cookies are small text files placed on your device when you visit casinoplay.one. They allow the platform to recognise your device, maintain your session, and remember your preferences. casinoplay also uses similar technologies such as web beacons and local storage for comparable purposes.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security | No — required for platform function |
| Functional | Language preferences, game settings, UI customisation | Yes, via browser settings |
| Analytics | Platform performance monitoring, error tracking (aggregated, anonymised) | Yes, via browser settings |
| Marketing | Personalised promotions and re-engagement (only with consent) | Yes — withdraw consent in account settings |
You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the casinoplay platform and may prevent you from logging in or accessing certain features. Instructions for managing cookies are available in the help documentation of your browser.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by casinoplay:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. casinoplay will respond to all verified data subject requests within fifteen (15) business days, as required by the DPA IRR. We may request proof of identity before processing your request.
casinoplay is strictly an adult platform. In accordance with Philippine law, access to casino-style gaming is restricted to individuals aged 21 years and above. casinoplay does not knowingly collect personal data from individuals under the age of 21.
If casinoplay becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and return any deposited funds to the originating payment method. If you believe a minor has registered on casinoplay, please contact our support team immediately.
⚠️ Gambling is addictive. Know when to stop. casinoplay is strictly for players aged 21 and above.
casinoplay primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines (for example, cloud hosting or fraud prevention services), casinoplay ensures that such transfers are subject to appropriate safeguards, including contractual data processing agreements that impose data protection standards equivalent to those required by the Philippine Data Privacy Act.
casinoplay will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
casinoplay reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Where changes are material, we will notify registered players via email or an in-platform notification prior to the changes taking effect. The effective date of the current version is displayed at the top of this page.
Your continued use of the casinoplay platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically to stay informed about how casinoplay protects your personal data.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by casinoplay, please contact our Data Protection Officer:
Data Protection Officer — casinoplay
Email: [email protected]
General Support: [email protected]
Response time: Within 15 business days of receipt of a verified request.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you are not satisfied with our response. Information about the NPC and how to file a complaint is available through official Philippine government channels.
This Privacy Policy was last updated on 1 January 2026. Previous versions are available upon request.
Your data is protected, your identity is secure, and your privacy is our priority. Join thousands of Filipino players who trust casinoplay for a safe and fair gaming experience.
21+ only · Gambling is addictive. Know when to stop. · Play responsibly.